Terms of Use / Terms & Conditions

1. About Tinza

Tinza is an online marketplace offering brass and copper home décor products, including handcrafted and artisan-made items.

2. Eligibility

Users must be at least 18 years old or have legal parental/guardian consent to use this website.

3. User Accounts

Users may create accounts to:

• Place orders
• Track purchases
• Save preferences

Users are responsible for maintaining the confidentiality of their login credentials.
Tinza reserves the right to suspend or terminate accounts that violate these Terms.

4. Product Information

We strive to ensure accurate product descriptions, images, and pricing. However:

• Handmade product may vary slightly in appearance
• Brass and copper materials naturally change over time
• Colors may appear differently depending on screen settings

Minor variations are not considered defects.

5. Pricing and Payments

• Prices are displaye in [Insert Currency]
• Taxes and shipping fees may apply
• Payments must be completes before shipment
• Tinza reserves the right to correct pricing errors

Accepted payment methods may include:

• Credit/debit cards
• PayPal
• Other supported payment gateways

6. Shipping and Delivery

Delivery times are estimates and may vary based on:

• Product availability
• Customs processing
• Carrier delays
• International shipping conditions

Tinza is not responsible for delays caused by third-party carriers or customs authorities.

7. Returns and Refunds

Customers may request returns subject to our Return Policy.
Returned products must:

• Be used
• Be in original packaging
• Meet return eligibility requirements

Customized or made-to-order items may not be eligible for return unless defective.

8. Intellectual Property

All website content including:

• Logos
• Product images
• Text
• Designs
• Graphics

Are the property of Tinza or its licensors and may not be copied, reproduced, or distribute.

9. Prohibited Uses

Users may not:

• Use the website unlawfully
• Attempt unauthorized access
• Upload malicious software
• Copy or exploit website content
• Interfere with website functionality

10. Marketplace and Third-Party Sellers

Tinza may allow third-party vendors or artisans to sell products through the platform.
Tinza is not responsible for:

• Seller conduct
• Product misuse
• Delays caused by third-party vendors

However, Tinza will make reasonable efforts to support customer issue resolution.

11. Limitation of Liability

To the maximum extent permitted by law, Tinza shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business
• Delays or interruptions
• Product misuse by customers

Website services are provided "as is" and "as available"

12. Governing Law

These Terms shall be governed by the laws of USA
Any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

13. Changes to Terms

Tinza reserves the right to update these Terms at any time.
Continued use of the website constitutes acceptance of revised Terms.

14. Contact Information

• Company Name:
• Address:
• Email:
• VAT Number: